Shopchatbot Privacy Policy
Last updated: August 12, 2024
Welcome to Shopchatbot (hereinafter referred to as "we" or "us"). We take the privacy of our users very seriously. The purpose of this policy is to inform you about how we collect, use, protect and disclose your personal information.
Table of Contents
1. Information Collection Methods
1.1 Information You Provide Directly
When you interact with us, you may actively provide some personal information. This includes, but is not limited to:
- Your name
- Your email address
- Your phone number
- Your mailing address
- Payment information (e.g., credit card information)
- Your username and password
1.2 Information We Collect Automatically
When you visit our website or use our services, we automatically record some information, including:
- Device information (e.g., type of device and operating system)
- Login IP address
- Access time and date
- Browsing history (e.g., pages visited and time spent)
- Interaction records with our services (e.g., clicks and scroll actions)
1.3 Cookies and Other Technologies
To enhance your experience, we may use cookies and similar tracking technologies. You can manage the use of these technologies through your browser settings. Please be aware that disabling cookies may affect certain functionalities.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Service Management: Managing your account, processing your orders, and providing support.
- Communication: Informing you about service updates, promotions, and surveys via email or messages.
- Legal Compliance: Ensuring our operations comply with current laws and regulations.
3. Sharing and Disclosure of Information
We guarantee not to sell or rent your personal information in any form. However, your information may be shared in the following situations:
- Third-party Service Providers: We may share information with payment processors, shipping companies, etc., to assist in providing services.
- Legal Requirements: We may disclose your information as required to comply with legal requests or protect our rights.
4. Information Security
We employ reasonable technical and management measures to protect your personal information, including:
- Technical Measures: Using encryption technologies and secure protocols (e.g., SSL) to safeguard sensitive data.
- Management Measures: Regularly reviewing our data handling processes to reduce potential security risks.
5. Your Rights
You have the following rights regarding your personal information under applicable laws:
- Right to Access: Request a copy of your personal information we hold.
- Right to Rectification: Request corrections to any inaccuracies in your information.
- Right to Erasure: Request deletion of your personal information under certain conditions.
- Right to Restrict Processing: Request a limitation on the processing of your personal information in specific situations.
6. Policy Updates
This privacy policy may be updated from time to time to reflect changes in our information practices. We will notify you of significant changes by posting a notice on our website or directly via email. Please check this policy periodically for the latest information.
7. Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please feel free to contact us.